

Consumer Rights & Required Notices
In accordance with House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, the following information is provided to consumers.
Request for Health Care Records
A consumer may request the consumer’s health care records from Randa M. Chance, LMFT, LPC by submitting a written request using one of the following methods:
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Email: therapy@randachance.com
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The SimplePractice client portal
Behavioral Health Executive Council (BHEC)
A consumer may contact the Behavioral Health Executive Council, the regulatory authority for licensed behavioral health professionals in Texas, using the information provided on the Council’s Contact Us webpage:
https://bhec.texas.gov/contact-us/
Filing a Consumer Complaint
A consumer may file a complaint with the Office of the Texas Attorney General – Consumer Protection Division at the following webpage:
https://www.texasattorneygeneral.gov/consumer-protection
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This notice is posted in compliance with Texas law.
Client Portal/Booking Link: https://kainospllc.clientsecure.me/
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